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ACT 2012 is Here!
ACT! CRM

ACT 2012 is Here!

There’s a reason why ACT has been around for over 20 years and has over 6 million users world wide. …
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Help! My CRM Software Has Fallen and Can’t Get Up
CRM Best Practices

Help! My CRM Software Has Fallen and Can’t Get Up

Rome wasn’t built in a day and neither was your database. However, if you stick to my 5 simple Commandments…
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Need Help with ACT! Reports and Dashboards?
CRM Training

Need Help with ACT! Reports and Dashboards?

The cookbook style is designed to give you simple steps to help you learn a new software feature. The recipes…
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Automatically Add Contacts from Web Form Leads
CRM Best Practices

Automatically Add Contacts from Web Form Leads

A common question I’m asked is whether there is an easy way to add the incoming leads you receive from…
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Creating an ACT Link to a Client Folder
CRM Best Practices

Creating an ACT Link to a Client Folder

There are lots of cool shortcuts in ACT! that users take advantage of every day to make ACT! even more…
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Wishing You a Wonderful Holiday
CRM Consulting

Wishing You a Wonderful Holiday

'Twas the holiday season and all through the house, Not a creature was clicking, not even your mouse. The stocking…
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Use Act During the Holidays to Keep Yourself Organized
CRM Consulting

Use Act During the Holidays to Keep Yourself Organized

I can’t claim that CRM software will help you get your holiday shopping done on a timelier basis but I…
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Market Unto Others as You Would Have Them Market Unto You
ACT! CRM

Market Unto Others as You Would Have Them Market Unto You

Put yourself in the shoes of your prospects when designing marketing materials. What has more appeal – a sales pitch…
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ACT! 2011 COOKBOOKS GO “R.A.W.”
ACT! CRM CRM Best Practices CRM Training

ACT! 2011 COOKBOOKS GO “R.A.W.”

Two books on the ACT software program by Karen Fredricks have been selected by Packt Publishing for inclusion in their…
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I’m Thankful for the New ACT! 2011 Service Pack 1 (SP1)
ACT! CRM CRM Best Practices

I’m Thankful for the New ACT! 2011 Service Pack 1 (SP1)

In the ACT! realm I’m happy that Sage just released ACT! 2011 Service Pack 1 (SP1).
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ACT! Goes R.A.W.
CRM Training

ACT! Goes R.A.W.

I am currently working on two new titles for PackT – ACT! By Sage 2011 Cook Book and ACT! by…
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Rally to Restore Sanity and/or Fear
CRM Webinars

Rally to Restore Sanity and/or Fear

Gary and I attended the Jon Stewart/Stephen Colbert Rally on Saturday. Frankly, we were motivated more by the incentive of…
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ACT Importing Software
ACT! CRM

ACT Importing Software

I personally use an importing product and recommend that you use one as well if importing into ACT on a…
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Top 10 Reasons to Upgrade to ACT 2011
ACT! CRM

Top 10 Reasons to Upgrade to ACT 2011

If you’ve been sitting in the Stone Age and are still clinging to your tried and true version of ACT…
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Upgrading to ACT 2011 Will Actually Save You Money
ACT! CRM CRM Best Practices

Upgrading to ACT 2011 Will Actually Save You Money

Technology upgrades should be considered a necessary, recurring cost of doing business. You can’t run your business without a telephone…
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Link ACT to Your Mobile Phone
ACT! CRM

Link ACT to Your Mobile Phone

sync act to your cell phoneYou use ACT. You've got a smart phone. And you want to link the two…
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Good Marketing is Nothing More Than a Marathon Match
CRM Consulting

Good Marketing is Nothing More Than a Marathon Match

If you're any kind of sports fan then you heard about the marathon John Isner/Nicolas Mahut match at Wimbledon this…
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ACT! CRM

QuoteWerks – ACT Quoting Software

QuoteWerks integrates seamlessly with contact managers like ACT! and ACT! for Web, eliminating the need to re-type customer information. QuoteWerks…
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Help!  Someone Hacked My Yahoo Account
CRM Best Practices

Help! Someone Hacked My Yahoo Account

I received a rather bizarre e-mail last Saturday night just as I was getting ready to enjoy a lovely evening…
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Other CRM Books by Karen Fredricks
CRM Books & Resources

Other CRM Books by Karen Fredricks

If there's any doubt as to Karen's knowledge of any and all things related to CRM software, check out the…
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