crm software

  • Think You Need a Better CRM Solution? Know Before You Go!

    Are you currently using CRM software and feeling that it might be time for a change? The world of Customer Relationship Management is constantly evolving, and finding the right CRM solution for your business can be a daunting task. That’s why we invite you to join our exclusive webinar, where we will help you explore…

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  • Using Act! CRM to Boost Your Sales

    A recent survey conducted by the American Research Group, Inc. showed that Americans were planning on spending an average of $861 on gifts for the 2014 holiday season. This number has increased by 8% compared to the 2013 holiday season and experts agree on the fact the online shopping will continue growing. And according to a…

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  • Other CRM Books by Karen Fredricks

    If there’s any doubt as to Karen’s knowledge of any and all things related to CRM software, check out the impressive list of titles that she has written. In addition to 5 titles on ACT and 2 titles on Outlook, Karen was asked to write books on several other CRM software products including:

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  • Is Your Business the Underdog?

    Like it or not, unless you’re working for one of the Fortune 500 companies you too are an underdog when it comes to your business. It’s an uphill battle to get your name to stand out against the competition.

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  • How to Lose 10 Database Pounds

    Losing weight got me to thinking how I could apply the same concept to removing some of the “dead weight” often found in databases. Although I work with a variety of CRM solutions I find that my clients deal with the exact same issues.

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  • Six Ways to Make Sure Your Act E-Marketing Isn’t Flagged As Spam

    Once your e-mail address –or worse yet – your company’s domain – becomes black listed it can take you months or years to get the problem rectified. And, even if you don’t get blacklisted, most spam filters will eat your message for lunch if you don’t follow a few e-mail best practices.

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  • Protecting Ourselves from Ourselves

    My dad taught me that when I pointed my finger at someone (or something) I was in fact pointing two fingers back at myself. Think about it the next time something goes wrong with your computer.

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