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Automatically Add Contacts from Web Form Leads
A common question I’m asked is whether there is an easy way to add the incoming leads you receive from…
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Creating an ACT Link to a Client Folder
There are lots of cool shortcuts in ACT! that users take advantage of every day to make ACT! even more…
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ACT! 2011 COOKBOOKS GO “R.A.W.”
Two books on the ACT software program by Karen Fredricks have been selected by Packt Publishing for inclusion in their…
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I’m Thankful for the New ACT! 2011 Service Pack 1 (SP1)
In the ACT! realm I’m happy that Sage just released ACT! 2011 Service Pack 1 (SP1).
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Upgrading to ACT 2011 Will Actually Save You Money
Technology upgrades should be considered a necessary, recurring cost of doing business. You can’t run your business without a telephone…
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Help! Someone Hacked My Yahoo Account
I received a rather bizarre e-mail last Saturday night just as I was getting ready to enjoy a lovely evening…
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ACT Training Courses on lynda.com
For those of you who might not be familiar with lynda.com I’d describe it as an online software school. You…
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EFax and Act: What You Need to Know To Make a Fax Coversheet
Today many of my clients are opting to use an online fax service such as MyFax or eFax with ACT.
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4 Free Ways to Connect With Your Customers NOW
It’s amazing what you can do online, for free, in terms of connecting with your potential and existing customers right…
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Knowing the In-N-Out of Marketing
Maybe you can’t offer a secret menu, but you can make your customers feel like insiders by treating them like…
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ACT to Sales Force Conversions: What You Need to Know
If you were brand new to CRM it might be a different story, but you obviously know ACT and have…
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Synching ACT to Your Smart Phone
There is indeed a black hole area in the minds of many ACT users when it comes to synching their…
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Qualifying Opportunity and Potential in Sales
These days that’s not as easy to qualify prospects as it sounds. Companies and people used to be easier to…
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Is Your Business the Underdog?
Like it or not, unless you’re working for one of the Fortune 500 companies you too are an underdog when…
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Four Hidden ACT Software Easter Eggs
This being Easter weekend I thought I’d share a couple of my favorite ACT Easter eggs. In case you’re not…
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How to Lose 10 Database Pounds
Losing weight got me to thinking how I could apply the same concept to removing some of the “dead weight”…
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Six Ways to Make Sure Your Act E-Marketing Isn’t Flagged As Spam
Once your e-mail address –or worse yet – your company’s domain – becomes black listed it can take you months…
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Being Penny Wise and CRM Foolish
Your parents probably taught you as a child to invest in your future. Shouldn’t you also be investing in your…
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Is Your E-Marketing Message Marking You as a Spammer?
My rule of thumb for writing a marketing piece is to pretend that I am writing to one of my…
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Keep It Simple, Stupid!
I’ve learned over the years that money I spend on a consultant, book or course is well worth its price…
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