Knowing the In-N-Out of Marketing

Knowing the In-N-Out of Marketing

I just returned from two weeks in beautiful Ventura, California, where I was recording new training videos for lynda.com on Outlook 2010.  In addition to beautiful weather, California is the home to the In-N-Out hamburger chain. For those of you unfamiliar with the...

Synching ACT to Your Smart Phone

I ran a webinar this week on synching smart phones to your ACT database.  Presenting with me was my old friend Rushang Shah of Companion Link software.  Rushang looks like the guy selling replica watches out of the trunk of his car; the last time I saw him he must...
Think Before You Send

Think Before You Send

I was doing some research the other day for my lynda.com Outlook 2010 training videos and came across a pretty interesting story.  In 2007 employees of the United States Department of Homeland Security used large CC: lists in place of a distribution list to broadcast...
Qualifying Opportunity and Potential in Sales

Qualifying Opportunity and Potential in Sales

Today’s post is by guest blogger, Deborah Shane of Train with Shane.  Deborah is an empowerment expert who specializes in career transitioning for women and provides sales, marketing and branding consulting.  She can be heard on her weekly on Blog Talk Radio....

Is Your Business the Underdog?

I love sports and I’m a sucker for Cinderella stories so I was pretty excited to see that Butler made it all the way to the NCAA Basketball Championship final this week.  After all, if my beloved Gators couldn’t be there I was glad to see that my dad’s alma mater was...

Being Penny Wise and CRM Foolish

I got a call from a potential client the other day who wanted help in converting his existing databases into the latest version of ACT; he was a long-time ACT user and had accumulated over 20 databases.  He then went on to explain that unless I could match the...