Keep It Simple, Stupid!

Many years ago my husband and I attempted to wallpaper our dining room.  Of course it didn’t help that we began work on this DIY project two weeks before Thanksgiving and were under a time crunch.  I carefully set up a table in the garage where we applied the paste...

It’s A Smaller World Than We Think

I recently ran across a wonderful story in the Washington Post about two high school kids who stumbled across an abandoned baby on their way home from school 20 years ago.  The baby, only hours old when the kids found her, were ultimately turned over to authorities....

Let Me Sell You Some Swamp Land in Florida

I love my tennis buddies even if they are a bit technically challenged.  Take away their AOL accounts and they’d never be able to access e-mail; to them a browser is someone who’s not yet ready to make a purchase.  I found it quite interesting that lately many of them...
Singing the Customer Service Blues

Singing the Customer Service Blues

Once upon a time life was much simpler – at least if you believe everything you see in “Leave It To Beaver” re-runs.  Dad marched off to the office every day while Mom stayed home and dusted.  Not once did you hear Dad cursing because he couldn’t find his software...
Fathers Don’t always Know Best

Fathers Don’t always Know Best

My twenty-three year old daughter was home for the holidays.  Hard as it is to believe, my “baby” is now a college graduate.  Of course the start of a new decade left me thinking about the technological changes that have occurred over the span of a decade – and how...
My Love/Hate Relationship with Amazon

My Love/Hate Relationship with Amazon

Hi.  My name is Karen, and I am addicted to online shopping.  There, I’ve said it so I’m now on my road to recovery.  I love the fact that I can go online and, in a matter of minutes, send a last minute gift to my cousin in Des Moines complete with card and gift...
ACT 2010 Will Soon be Here!

ACT 2010 Will Soon be Here!

I know, I know.  Another year, another upgrade.  Upgrades can be expensive both in terms of money and time, but unfortunately they are a necessary evil of the computer world. Some companies force you to upgrade every year or so.  For example, Intuit’s tax tables...
Protecting Ourselves from Ourselves

Protecting Ourselves from Ourselves

My dad taught me that when I pointed my finger at someone (or something) I was in fact pointing two fingers back at myself. Think about it the next time something goes wrong with your computer. I recently corresponded with a very irate ACT user. He had tried in vain...
Why Can’t I Just Use Outlook?

Why Can’t I Just Use Outlook?

I’ve been using ACT for over 20 years and, like most of you, my database needed a bit of Spring Cleaning. Although I routinely rely on Swift Page to help me update contact information, I wanted to get a better understanding of the needs of my contacts. I sent out a...