by Karen | Feb 6, 2015 | ACT & Zoho Training |
I had a great conversation with a new prospect the other day. He was using a fairly old version of Act! (Act! 2008) and knew he needed a change. “Karen,” he lamented, “we might as well be using a Rolodex and a wall calendar. I know there is so much more that we... 
by Karen | Feb 3, 2015 | ACT & Zoho Consulting |
You’ve seen my posts about the benefits of bringing Act! CRM into the workplace, the help it can provide in customer management and organizing the office, and how it can not only save you money but increase it by making your business more efficient. You decided... 
by Karen | Jan 30, 2015 | ACT & Zoho Consulting |
It seems these days that everyone wants to have use Act hosting so they can view their Act! database in the clouds. We provide Act! web hosting and think we do a great job of it: We provide you with all the support you need to get started We give you with the ability... 
by Karen | Jan 23, 2015 | ACT Software |
No, Virginia, there is not a version of Act! for “the Mac.” In fact, there has not been a version of Act! that was Apple compatible since Version 4. And yes, I agree, it would be nice to have one. So please, don’t call me looking for a Mac compatible version of... by Karen | Jan 19, 2015 | CRM Usage Tips |
Having written over a dozen books on CRM software, it’s not unusual for me to receive calls from CRM users who want to “jump ship” and move from one product to another. The reasons may vary but the bottom-line is that the user feels that the current... by Karen | Jan 13, 2015 | CRM Usage Tips |
Customer Relation Management (CRM) systems have come a long way. Did you know that this sector is growing at an impressive 6% rate per year? The demand for quality CRM systems is growing at a fast pace because these tools help businesses boost their sales and... 
by Karen | Dec 24, 2014 | CRM Usage Tips |
A recent survey conducted by the American Research Group, Inc. showed that Americans were planning on spending an average of $861 on gifts for the 2014 holiday season. This number has increased by 8% compared to the 2013 holiday season and experts agree on the fact... 
by Karen | Dec 13, 2014 | ACT & Zoho Consulting, CRM Usage Tips |
The number of businesses that are moving over to VOIP phone systems is on the rise. VOIP phones offer many advantages, including lower monthly phone bills and nifty ways to connect your remote employees. For me, the biggest benefit of VOIP is that it allows you to... 
by Karen | Dec 8, 2014 | ACT & Zoho Training |
Whether you’ve been using ACT! for years or are fresh in the game, there is always something new to learn. Now that you’ve upgraded to ACT! v17, you’ll need to make sure everyone on your team receives the proper training. Even a beginner can figure... 
by Karen | Nov 25, 2014 | ACT & Zoho Consulting |
On Thanksgiving, we take pause to appreciate what we have and to celebrate with family and friends. Numerous customers and even vendors impart the feeling of Thanksgiving within your company and your Act software makes it easy to thank them. As we begin to anticipate...
