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Read more: Zoho Consultant Karen Fredricks Launches Mastering Zoho CRM Book
Karen Fredricks, noted author of thirteen books on various CRM software programs, has published her latest book on Zoho One Essentials: Mastering Zoho CRM, which provides user-friendly instructions on basic and advanced Zoho features. According to Fredricks, “As a top Zoho Consultant, I have a vast amount of experience that enables me to identify the stumbling blocks users face when using new software. Mastering Zoho CRM is my fourteenth book on contact management software. I designed the…
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Read more: My Latest Release: Zoho One Essentials: Mastering Zoho CRM
Reap the competitive benefits of Zoho, one of the best customer relationship management (CRM) solutions on the market today. Read Zoho One Essentials: Mastering Zoho CRM Learn How To: > Store complete contact information, including name, company, phone numbers, mailing addresses, and e-mail addresses. > Record dated notes for each of your contacts so that you can easily keep track of meaningful conversations and activities. This feature is handy for those of us who forget things on…
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Read more: Marketing Software You Can’t Live Without: ACT! v17
The holiday season is quickly approaching. Your events calendar is filling up twice as fast. Between the marketing meetings and researching your target market for segmenting, you barely have time to breathe. The note you wrote yourself about the lunch meeting with a long-time customer was accidentally thrown away and it completely slipped your mind to send those follow-up emails to all the prospects you met at the trade show a couple weeks ago. At this rate…
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Read more: Outlook Training
In Outlook 2010 Essential Training, author Karen Fredricks provides in-depth instruction on the key features of Outlook 2010. The course shows how to master fundamental Outlook features
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Read more: Other CRM Books by Karen Fredricks
If there’s any doubt as to Karen’s knowledge of any and all things related to CRM software, check out the impressive list of titles that she has written. In addition to 5 titles on ACT and 2 titles on Outlook, Karen was asked to write books on several other CRM software products including:
