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Help Me, ACT! Guru!  My ACT! Tabs have disappeared!
CRM Best Practices

Help Me, ACT! Guru! My ACT! Tabs have disappeared!

I recently received this plea for help from one of my ACT clients: “Karen, we have added a couple of…
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7 Reasons that Marilyn Monroe Would Have LOVED ACT! CRM…
CRM Consulting

7 Reasons that Marilyn Monroe Would Have LOVED ACT! CRM…

I came across a great post written by fellow ACT consultant M Scott Schaffernoth.  I laughed for ten minutes when…
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Silly Answers to your ACT! Questions, Part 2
CRM Best Practices

Silly Answers to your ACT! Questions, Part 2

Normal 0 false false false EN-US X-NONE X-NONE Last week I shared a story about an ACT! user who thought…
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Back Your ACT Database in the Clouds
CRM Best Practices

Back Your ACT Database in the Clouds

Any Administrator or Manager user can create an automatic schedule for creating backups using the ACT! Scheduler. Combine this power…
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Adding Holidays to ACT Calendars
CRM Best Practices

Adding Holidays to ACT Calendars

Every year many of my clients ask me if there is a way to get holidays loaded into their ACT!…
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How many people are actually reading your ACT E-Marketing e-mails?
CRM Consulting

How many people are actually reading your ACT E-Marketing e-mails?

Many of you already know the common definition of assume; if not, look at the word again and break it…
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Act Cookbooks – Learn About Act
CRM Best Practices

Act Cookbooks – Learn About Act

Last year I switched to a new publisher, PackT, after many years of writing the ACT for Dummies books.  My…
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ACT 2013
ACT! CRM

ACT 2013

Act 2013 will become obsolete on 9/30/15 If you are using Act 2013 there are a few important pieces of…
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ACT Software History
ACT! CRM

ACT Software History

A few weeks ago I wrote about some of the changes that ACT! has experienced during its 25 year history. …
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Zen and the Art of ACT! Maintenance
CRM Best Practices

Zen and the Art of ACT! Maintenance

Back in the days of ACT! 6 (was that really ten years ago?) my telephone message asked callers if they…
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ACT! Software Naming Conventions
ACT! CRM

ACT! Software Naming Conventions

I have a page on my website that offers free software for the old ACT! 6 product.  Unfortunately,  ACT! 2006…
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ACT! E-Marketing Vs “The Other Guy”
CRM Consulting

ACT! E-Marketing Vs “The Other Guy”

I often expound on the virtues of ACT! E-Marketing, formerly known as Swift Page E-mail.  I thought I’d share a…
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Happy 25th Birthday ACT!
ACT! CRM

Happy 25th Birthday ACT!

Wow!  As hard as it is to believe the ACT! software program turned 25 this month.  If you’re into numbers…
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So Write a Book Already
CRM Training

So Write a Book Already

Hard as it is to believe, I’ve written over a dozen books on technology and created training videos for LinkedIn…
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How to Use ACT! Dynamic Groups for Better CRM Management
CRM Best Practices

How to Use ACT! Dynamic Groups for Better CRM Management

The other day I was working with a client when his ACT! alarms window opened; I must say that the…
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Creating the Perfect ACT! E-Marketing Templates
CRM Training

Creating the Perfect ACT! E-Marketing Templates

When I was five I spent a week with my family at a vacation spot that included a water park…
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Creating an ACT Zip Code Query
CRM Best Practices

Creating an ACT Zip Code Query

Several years ago a marketing company offered to do a mailing for me to all businesses within a  50 mile…
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Ways to Host an ACT Database
CRM Best Practices CRM Consulting

Ways to Host an ACT Database

It seems that these days "everyone wants to be in the clouds" but alas, many business owners don't know what…
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America’s Apple Obsession
CRM Best Practices

America’s Apple Obsession

OK, I’ll admit that as a 30 year user of, and consultant for, Windows products I might be a bit…
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ACT 2012 Book
CRM Training

ACT 2012 Book

Many of you have been asking me when my next "ACT for Dummies" book is coming out.  I'm pleased to…
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