Act! v17.1 Update Released

Act! v17.1 Update Released

For all of you who are currently using Act! v17 – or thinking of moving to v17 I have great news:  Act! v17.1 is due to be released on Wednesday, February 25th.  This update is free to all users of Act! 17.  New features include: Act! v17.1 Call List Improvements...
I Need to Convert My Act! 5.0 Database

The Importance of an Act Consultant

Now that you have purchased Act! v17 for your business you may think that hiring an Act! consultant is a waste of time and money. The software does it all already doesn’t it? Wrong! Act! is only beneficial to your business if you utilize it properly, and that is...

Act! v17 Commonly Overlooked Features

I had a great conversation with a new prospect the other day.  He was using a fairly old version of Act! (Act! 2008) and knew he needed a change. “Karen,” he lamented, “we might as well be using a Rolodex and a wall calendar.  I know there is so much more that we...

Why Your CRM Implementation Fails

Having written over a dozen books on CRM software, it’s not unusual for me to receive calls from CRM users who want to “jump ship” and move from one product to another.  The reasons may vary but the bottom-line is that the user feels that the current...
Using Act! CRM to Boost Your Sales

Using Act! CRM to Boost Your Sales

A recent survey conducted by the American Research Group, Inc. showed that Americans were planning on spending an average of $861 on gifts for the 2014 holiday season. This number has increased by 8% compared to the 2013 holiday season and experts agree on the fact...