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Creating Custom Reports: ACT! vs. Zoho CRM — A Tale of Two Eras
Reporting is where a CRM either earns its keep or exposes its age. On paper, both ACT! and Zoho CRM...
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Karen Fredricks Elevated to Advanced Zoho Partner: A Milestone Built on Results
In the fast-growing ecosystem of business software, recognition isn’t handed out lightly—it’s earned. That’s why the recent promotion of Karen...
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What’s New in Bigin: The Biggest Updates from 2025
Bigin had a busy year in 2025, rolling out smart upgrades designed to save time, reduce manual work, and improve...
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Why Zoho Bigin Is a Great Alternative for ACT! Pro Users
ACT! Pro has long been a trusted CRM for small businesses, but many users now find it limiting as their...
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New Year, New CRM: Why It’s Time to Say Goodbye to ACT!
The New Year is all about fresh starts. We clean out closets, set new goals, and promise ourselves we’ll finally...
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Zoho One Includes a Virtual Smorgasbord of Products
Zoho One includes a virtual smorgasbord of 40+ products, but these are my favorites: Zoho CRM: The heart of Zoho...
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Installing ACT! v27 Premium Desktop: A Journey Through Time (and Reboots)
Installing software in 2025 should be simple. Click a button. Maybe wait a few minutes. Get coffee. Done. Installing ACT!...
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Case Study: Playground King’s Leap from ACT! to Zoho One
A multi-generation family business modernizes operations, cleans up critical data, and unlocks automation for growth. Client: Playground King Consulting Partner:...
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Zoho Marketing: When a CRM Follows You Across Borders (In the Best Possible Way)
I’ve always known Zoho had strong marketing… but my recent trip to Canada proved that Zoho’s marketing team might actually...
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How I Discovered a Competitor Scraping My Website — and How Zoho SalesIQ Helped Me Stop It
Every business owner expects a little healthy competition. What we don’t expect is for a competitor to help themselves to...
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Exporting ACT! Notes and Histories: Why Most Users Can’t — But Tech Benders Can
If you’ve ever tried to move from Act! CRM to another CRM platform, you may have discovered a frustrating truth:...
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Why Zoho CRM Plus Crushes Act! CRM: A Deep Dive
Choosing a CRM isn’t just about tracking contacts — it’s about enabling your business to sell smarter, market better, and...
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Ding Dong – Your ACT! Database is Calling
One of my favorite ACT add-ons is the Call On CRM solutions that allows you to dial your phone directly...
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What Is a Custom CRM Field?
If you’ve ever worked with a CRM (Customer Relationship Management) system, you’ve probably noticed lots of built-in fields—things like First...
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Yes, We Can Help Fix ANY Act Database!
This message from my website absolutely made my day: Visitor: “Do you work with Act! for DOS 1.1?” Me: “Is...
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Zoho Bigin: The Perfect Act CRM Replacement (Including Act! 6.0)
If you’re still using an older version of Act! CRM—especially classics like Act! 6.0—you’ve probably noticed the cracks starting to...
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Act! Premium Cloud vs. Act Premium Desktop: The Features You’ll Miss Most
What’s Missing in Act! for Web Act! for Web brings the convenience of browser access, letting you work from anywhere...
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Who Should Use the Free Editions of Zoho CRM and Bigin — and Who Shouldn’t
“Free” sounds great—especially when it comes to CRMs. Zoho’s free editions of Zoho CRM and Bigin are surprisingly capable, but...
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Free Wednesday Webinar: Why Zoho Beats ACT! CRM
Watch Now! Still hanging onto ACT! CRM? Join us this Wednesday for a free webinar where we’ll show you why...
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