The Case of the Missing Act! Contacts
CRM Consulting

The Case of the Missing Act! Contacts

Karen – October 10, 2023 – 6 Replies
This week brought not one but three clients that called me upset that Act! had “eaten” some of their contacts. ...
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Act! Perpetual Licenses: No They Are No Longer Available
ACT! CRM

Act! Perpetual Licenses: No They Are No Longer Available

Karen – October 8, 2023 – 12 Replies
Since the discontinuation of the Act! Pro product on September 15, 2023 my mailbox has been flooded with the same...
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Act! Pro is Gone – Where Do I Go From Here?
CRM Best Practices

Act! Pro is Gone – Where Do I Go From Here?

Karen – October 4, 2023 – 15 Replies
The Act! product was officially retired on 9/15/23. Apparently, a lot of existing Act! Pro customers either didn’t receive the...
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Act or Zoho Dialer or “Click to Dial”
CRM Best Practices

Act or Zoho Dialer or “Click to Dial”

Karen – October 1, 2023 – 4 Replies
Using the Act Dialer or Zoho Dialer The other day someone asked me for my daughter's phone number; although I...
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Act 5/2000 and Act 6.0 – Yes, We Still Support Them!
ACT! CRM

Act 5/2000 and Act 6.0 – Yes, We Still Support Them!

Karen – September 25, 2023 – 34 Replies
Back in August, 2000 I ran an Act 6.0 launch event. I was super excited as it had been over...
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Exporting Your Act! Data to Excel is as Easy as 1,2,3
CRM Data Migration

Exporting Your Act! Data to Excel is as Easy as 1,2,3

Karen – September 20, 2023 – 16 Replies
Many Act! users routinely head to the Export Wizard to send their information not realizing that there is a much...
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ACT! Pro Users – Begin Again with Bigin
ACT! CRM ZOHO

ACT! Pro Users – Begin Again with Bigin

Karen – September 16, 2023
Yes, it’s true. Effective September 15, 2023 you can no longer purchase a copy of ACT! Pro. I’ve had no...
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My Act Outlook Integration Stopped Working!
ACT! CRM

My Act Outlook Integration Stopped Working!

Karen – September 15, 2023 – 4 Replies
One of the most common questions I receive from Act users is about the Act and Outlook integration. Some users...
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Zoho Reaches 100 Million Users – A Remarkable Milestone!
ZOHO

Zoho Reaches 100 Million Users – A Remarkable Milestone!

Karen – September 6, 2023
Zoho has just surpassed the 100 Million Users Mark. I am not surprised. Zoho represents an amazing value in today's...
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Think You Need a Better CRM Solution? Know Before You Go!
CRM Webinars

Think You Need a Better CRM Solution? Know Before You Go!

Karen – September 1, 2023 – 2 Replies
Are you currently using CRM software and feeling that it might be time for a change? The world of Customer...
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An Act! “Subscription” Doesn’t Mean “Cloud”
ACT! CRM

An Act! “Subscription” Doesn’t Mean “Cloud”

Karen – August 21, 2023 – 7 Replies
Sometimes I feel like a broken record. I am constantly receiving emails from Act! users telling me that they don’t...
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Working with Custom CRM Tables & Modules
CRM Consulting

Working with Custom CRM Tables & Modules

Karen – August 20, 2023 – 2 Replies
Many CRM software users get confused with the distinction between fields, records and entities. In a CRM product, a field...
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Act Perpetual Licenses: They Are No Longer Available
ACT! CRM

Act Perpetual Licenses: They Are No Longer Available

Karen – August 14, 2023 – 12 Replies
Since the demise of Act Pro on September 15, 2023 my mailbox has been flooded with the same question: "Can...
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ACT! Pro Discontinued: What Current Users Need to Know
ACT! CRM

ACT! Pro Discontinued: What Current Users Need to Know

Karen – August 2, 2023 – 13 Replies
A couple of years ago Swiftpage announced that they would no longer sell the Act Pro product. Indeed, there was...
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Act Pro is Being Discontinued: What Are My Options?
ACT! CRM

Act Pro is Being Discontinued: What Are My Options?

Karen – July 30, 2023 – 6 Replies
The last day to purchase Act Pro v24 will be on September 14, 2023. Here's what you need to know:...
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10 Common CRM Implementation Mistakes and How to Avoid Them
CRM Data Migration

10 Common CRM Implementation Mistakes and How to Avoid Them

Karen – July 21, 2023
A good CRM implementation requires a lot of planning. To put it into perspective, if you try to create a...
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Act! v25 Premium Desktop is Here!
ACT! CRM

Act! v25 Premium Desktop is Here!

Karen – June 11, 2023 – 2 Replies
This week Act Premium v25 was released; here is a rundown of my favorite features: New Act v25 Premium Desktop...
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Zoho Social: A Frequently Overlooked App in Zoho One
ZOHO

Zoho Social: A Frequently Overlooked App in Zoho One

Karen – June 10, 2023
Zoho One is a mammoth product. It will literally allow you to run every aspect of your business and new...
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Where in the World is Act Pro v25?
ACT! CRM

Where in the World is Act Pro v25?

Karen – May 31, 2023 – 6 Replies
Three years ago in June, 2020 I wrote a post about the discontinuation of Act Pro. Act Pro v22 was...
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Using Zoho Analytics to Create Act Reports
ACT! CRM

Using Zoho Analytics to Create Act Reports

Karen – April 11, 2023
At Tech Benders we specialize in both Act and Zoho. And we understand that once you get your information into...
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Moving from ACT! to Zoho CRM: Benefits of Cloud-Based Software
ACT! CRM ZOHO

Moving from ACT! to Zoho CRM: Benefits of Cloud-Based Software

Thinking About Moving from ACT! to Zoho? Here's Why Cloud-Based CRM Makes Life Easier If you've been using ACT! for…
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Featured Posts

Your ACT! Database Doesn’t Belong in Dropbox or OneDrive – Here’s Why!
Karen – November 1, 2026

Your ACT! Database Doesn’t Belong in Dropbox or OneDrive – Here’s Why!

Why You Should Never Store Your ACT! Database in Dropbox or OneDrive If you've been using ACT! for years, you…
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DIY ACT! to Zoho Migration: Saving Money or Losing Your Data?
Karen – October 28, 2026

DIY ACT! to Zoho Migration: Saving Money or Losing Your Data?

Thinking of Using AI to Move Your ACT! Database to Zoho? Read This First! Saving money on your CRM migration…
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CompanyCam and Zoho CRM Integration for Sign Companies
Karen – October 15, 2026

CompanyCam and Zoho CRM Integration for Sign Companies

CompanyCam and Zoho CRM: A Powerful Integration for Field Service Businesses If your business relies on site visits, installations, inspections,…
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Customize Your Zoho CRM Homepage with ChatGPT
Karen – October 4, 2026

Customize Your Zoho CRM Homepage with ChatGPT

How to Use ChatGPT to Create a Customized Zoho CRM Homepage If you use Zoho CRM every day, you know…
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