by Karen | Dec 8, 2014 | ACT & Zoho Training |
Whether you’ve been using ACT! for years or are fresh in the game, there is always something new to learn. Now that you’ve upgraded to ACT! v17, you’ll need to make sure everyone on your team receives the proper training. Even a beginner can figure... by Karen | Mar 30, 2012 | ACT & Zoho Training |
Hard as it is to believe, I’ve written over a dozen books on technology and created training videos for LinkedIn Learning. Trust me, writing is a labor of love. My “day job” is to help my clients utilize CRM software to make themselves – and their businesses – more... 
by Karen | Mar 1, 2012 | ACT & Zoho Training |
A couple of years ago, I sold my old house and bought a new one. The same realtor handled both transactions; her commissions made her a happy woman. Ironically, the first piece of US mail I received in my new home was a postcard addressed to “Current Resident”... 
by Karen | Feb 24, 2012 | ACT & Zoho Training |
I work with hundreds of ACT! users, most of whom are willing and eager to start e-blasting away. Unfortunately many of those users never get their e-marketing plans off the ground. In this article I want to show you an easy way to get your thoughts down on paper –... by Karen | Feb 17, 2012 | ACT & Zoho Training |
When I was five I spent a week with my family at a vacation spot that included a water park with a rather large slide going into the deep end of the pool. My older brother and sister spent the week using that slide but alas, I was too scared to try it. I remember... by Karen | Sep 20, 2011 | ACT & Zoho Training |
Many of you have been asking me when my next “ACT for Dummies” book is coming out. I’m pleased to announce that it’s here – although maybe not in the same format as you might expect. Anyone familiar with the publishing industry –...
