by Karen | Mar 4, 2011 | ACT & Zoho Training |
Sage ACT! is the top selling CRM software application, and helps businesses to centralize contact information, organize their calendars and notes, and ultimately maximize contact relationships to optimize business efficiency and profitability. ACT! includes a variety... 
by Karen | Dec 3, 2010 | ACT & Zoho Training, ACT Software, CRM Usage Tips |
I am thrilled to announce that my two latest books have been selected by Packt Publishing for inclusion in their R.A.W. (Read As We Write) program. The two books, ACT! by Sage 2011 Cookbook and ACT! by Sage Reports and Dashboards Cookbook, are designed to provide... by Karen | Oct 25, 2010 | ACT & Zoho Training |
The publishing industry, like so many other industries these days, has undergone radical changes. I’ve written for a traditional publisher since 2002; I recently made the switch to a newer, less traditional one. In traditional publishing, it takes at least 9 months... 
by Karen | Jun 25, 2010 | ACT & Zoho Training, CRM Usage Tips |
As many of you know I spent two lovely weeks in Central California last May recording training videos on Outlook 2010. I want to let you know that they are now available on the LinkedIn Learning website and that you can watch yours truly on You Tube talking about... by Karen | Jun 11, 2010 | ACT & Zoho Training, CRM Usage Tips |
Sometimes the things that seem so obvious to me aren’t quite as obvious to the typical ACT user. A case in point is integrating EFax and ACT. Ten years ago one of the first things I showed new ACT users was how to modify the existing ACT fax coversheet. Back then... by Karen | Apr 23, 2010 | ACT & Zoho Training, CRM Usage Tips |
I ran a webinar this week on synching smart phones to your ACT database. Presenting with me was my old friend Rushang Shah of Companion Link software. Rushang looks like the guy selling replica watches out of the trunk of his car; the last time I saw him he must...
