by Karen | Jun 25, 2010 | ACT & Zoho Training, CRM Usage Tips |
As many of you know I spent two lovely weeks in Central California last May recording training videos on Outlook 2010. I want to let you know that they are now available on the LinkedIn Learning website and that you can watch yours truly on You Tube talking about... by Karen | Jun 11, 2010 | ACT & Zoho Training, CRM Usage Tips |
Sometimes the things that seem so obvious to me aren’t quite as obvious to the typical ACT user. A case in point is integrating EFax and ACT. Ten years ago one of the first things I showed new ACT users was how to modify the existing ACT fax coversheet. Back then... by Karen | Apr 23, 2010 | ACT & Zoho Training, CRM Usage Tips |
I ran a webinar this week on synching smart phones to your ACT database. Presenting with me was my old friend Rushang Shah of Companion Link software. Rushang looks like the guy selling replica watches out of the trunk of his car; the last time I saw him he must... 
by Karen | Apr 2, 2010 | ACT & Zoho Training, ACT Software, CRM Usage Tips |
This being Easter weekend I thought I’d share a couple of my favorite ACT Easter eggs. In case you’re not familiar with the term, a software Easter egg refers to a bit of hidden code in the software. Although these Easter eggs are all represented by fields and... 
by Karen | Feb 25, 2010 | ACT & Zoho Consulting, ACT & Zoho Training |
The publishing industry has gone into a free fall. It’s almost impossible for a publisher to compete with the constant stream of new – and relatively cheap – information that we can be accessed via websites, blogs and e-books. Small wonder that so many... 
by Karen | Nov 22, 2007 | ACT & Zoho Training |
For 5 years I ran an ACT Users Group in my hometown of Boca Raton, FL. It was a fun – although time intensive – endeavor. The meetings were typically attended by 25-50 “ACT Fanatics” who welcomed the chance to learn more about ACT as they...
