by Karen | Jun 11, 2010 | ACT & Zoho Training, CRM Usage Tips |
Sometimes the things that seem so obvious to me aren’t quite as obvious to the typical ACT user. A case in point is integrating EFax and ACT. Ten years ago one of the first things I showed new ACT users was how to modify the existing ACT fax coversheet. Back then... by Karen | Jun 4, 2010 | CRM Usage Tips |
Today’s post is by guest blogger, Deborah Shane of Train with Shane. Deborah is an empowerment expert who specializes in career transitioning for women and provides sales, marketing and branding consulting. She can be heard on her weekly on Blog Talk Radio.... 
by Karen | May 28, 2010 | ACT Software |
Pardon me for being a bit off key but I just have to start humming my favorite summertime songs. After one of the coldest winters in recorded history followed by one of the rainiest springs, summer has arrived none too soon. Although summer doesn’t officially begin... 
by Karen | May 21, 2010 | CRM Usage Tips |
I just returned from two weeks in beautiful Ventura, California, where I was recording new training videos for lynda.com on Outlook 2010. In addition to beautiful weather, California is the home to the In-N-Out hamburger chain. For those of you unfamiliar with the... 
by Karen | May 7, 2010 | CRM Usage Tips |
Can you do Act to Sales Force conversions? Boy, do I hear that question a lot! Sometimes I get a variation (feel free to substitute the name of the current CRM product du jour for Sales Force). Here’s the deal. I know folks like you – I call them ACT fanactics. I... by Karen | Apr 23, 2010 | ACT & Zoho Training, CRM Usage Tips |
I ran a webinar this week on synching smart phones to your ACT database. Presenting with me was my old friend Rushang Shah of Companion Link software. Rushang looks like the guy selling replica watches out of the trunk of his car; the last time I saw him he must... 
by Karen | Apr 16, 2010 | ACT Software |
I was doing some research the other day for my lynda.com Outlook 2010 training videos and came across a pretty interesting story. In 2007 employees of the United States Department of Homeland Security used large CC: lists in place of a distribution list to broadcast... 
by Karen | Apr 13, 2010 | CRM Usage Tips |
Today’s post is by guest blogger, Deborah Shane of Train with Shane. Deborah is an empowerment expert who specializes in career transitioning for women and provides sales, marketing and branding consulting. She can be heard on her weekly on Blog Talk Radio.... by Karen | Apr 9, 2010 | CRM Usage Tips |
I love sports and I’m a sucker for Cinderella stories so I was pretty excited to see that Butler made it all the way to the NCAA Basketball Championship final this week. After all, if my beloved Gators couldn’t be there I was glad to see that my dad’s alma mater was... 
by Karen | Apr 2, 2010 | ACT & Zoho Training, ACT Software, CRM Usage Tips |
This being Easter weekend I thought I’d share a couple of my favorite ACT Easter eggs. In case you’re not familiar with the term, a software Easter egg refers to a bit of hidden code in the software. Although these Easter eggs are all represented by fields and...
