It’s A Smaller World Than We Think
CRM Best Practices

It’s A Smaller World Than We Think

You might feel that technology has served to make our world a bit less personal. However, I think that in...
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CRM Best Practices

Let Me Sell You Some Swamp Land in Florida

It pays to advertise. After all, the harder “they” sell the more likely we are to buy.
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Singing the Customer Service Blues
ACT! CRM CRM Best Practices

Singing the Customer Service Blues

Software companies are in the same boat as your local hardware or office supplies store. Hard as it may be...
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Fathers Don’t always Know Best
CRM Best Practices

Fathers Don’t always Know Best

You could market only to people who think – and communicate - the way you do. Unfortunately, that idea makes...
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Protecting Ourselves from Ourselves
CRM Best Practices

Protecting Ourselves from Ourselves

My dad taught me that when I pointed my finger at someone (or something) I was in fact pointing two...
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CRM Best Practices

How Do You Rate as a CRM User?

Whether you're new to the world of CRM or have been using a CRM product for years, your goal is...
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Saying Good-Bye to the Act Email Blues
CRM Best Practices

Saying Good-Bye to the Act Email Blues

Sending an e-mail blast in ACT can be a pain. Learn how to send ACT e-blasts with a minimal amount...
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CRM Best Practices

5 Quick Marketing Tips to Grow Your Small Business Faster

The biggest advantage of using ACT is to improve your marketing efforts. Here's a few simple tips to turn your...
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How are you measuring Success?
CRM Best Practices

How are you measuring Success?

So, just how do you measure success in your business? Obviously, if the dollars are rolling in then you must...
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Are you ready for CRM?
CRM Best Practices

Are you ready for CRM?

So, do you think you want to start using ACT!, Microsoft Office Live or Outlook Business Contact Manager to help...
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