How to Lose 10 Database Pounds
CRM Best Practices

How to Lose 10 Database Pounds

Losing weight got me to thinking how I could apply the same concept to removing some of the “dead weight”...
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Six Ways to Make Sure Your Act E-Marketing Isn’t Flagged As Spam
CRM Best Practices

Six Ways to Make Sure Your Act E-Marketing Isn’t Flagged As Spam

Once your e-mail address –or worse yet – your company’s domain – becomes black listed it can take you months...
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CRM Best Practices

Being Penny Wise and CRM Foolish

Your parents probably taught you as a child to invest in your future. Shouldn’t you also be investing in your...
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Is Your E-Marketing Message Marking You as a Spammer?
CRM Best Practices

Is Your E-Marketing Message Marking You as a Spammer?

My rule of thumb for writing a marketing piece is to pretend that I am writing to one of my...
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Old Dogs Must Learn New Software Training Tricks
CRM Consulting CRM Training

Old Dogs Must Learn New Software Training Tricks

If I need training on a rapidly changing site such as Facebook I’ll be using lynda where I know I’ll...
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Keep It Simple, Stupid!
CRM Best Practices

Keep It Simple, Stupid!

I’ve learned over the years that money I spend on a consultant, book or course is well worth its price...
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It’s A Smaller World Than We Think
CRM Best Practices

It’s A Smaller World Than We Think

You might feel that technology has served to make our world a bit less personal. However, I think that in...
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CRM Best Practices

Let Me Sell You Some Swamp Land in Florida

It pays to advertise. After all, the harder “they” sell the more likely we are to buy.
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Singing the Customer Service Blues
ACT! CRM CRM Best Practices

Singing the Customer Service Blues

Software companies are in the same boat as your local hardware or office supplies store. Hard as it may be...
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Fathers Don’t always Know Best
CRM Best Practices

Fathers Don’t always Know Best

You could market only to people who think – and communicate - the way you do. Unfortunately, that idea makes...
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My Love/Hate Relationship with Amazon
ACT! CRM

My Love/Hate Relationship with Amazon

I’ve decided to stick with Amazon for their book reviews but leave other reviews to the experts!
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ACT 2010 Will Soon be Here!
ACT! CRM

ACT 2010 Will Soon be Here!

ACT 2010 is here and it's all about social networking!
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Protecting Ourselves from Ourselves
CRM Best Practices

Protecting Ourselves from Ourselves

My dad taught me that when I pointed my finger at someone (or something) I was in fact pointing two...
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Why Can’t I Just Use Outlook?
ACT! CRM

Why Can’t I Just Use Outlook?

For me, not using ACT to manage a business is tantamount to using an abacus to total a long column...
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CRM Best Practices

How Do You Rate as a CRM User?

Whether you're new to the world of CRM or have been using a CRM product for years, your goal is...
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Saying Good-Bye to the Act Email Blues
CRM Best Practices

Saying Good-Bye to the Act Email Blues

Sending an e-mail blast in ACT can be a pain. Learn how to send ACT e-blasts with a minimal amount...
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This Isn’t Your Granddaddy’s ACT!
ACT! CRM

This Isn’t Your Granddaddy’s ACT!

ACT! has been around for over 20 years - and it just keeps getting better and better! Find out if...
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Should I upgrade to ACT 2009/11?
ACT! CRM

Should I upgrade to ACT 2009/11?

It’s here – ACT! 2009 - right on schedule. So, do you need to race out and upgrade?
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Virtual ACT Users Group: Learn Act from the Act Consultant Who Wrote the Act Books
CRM Training

Virtual ACT Users Group: Learn Act from the Act Consultant Who Wrote the Act Books

For 5 years I ran an ACT Users Group in my hometown of Boca Raton, FL. It was a fun...
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CRM Best Practices

5 Quick Marketing Tips to Grow Your Small Business Faster

The biggest advantage of using ACT is to improve your marketing efforts. Here's a few simple tips to turn your...
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Moving from ACT! to Zoho CRM: Benefits of Cloud-Based Software

Moving from ACT! to Zoho CRM: Benefits of Cloud-Based Software

Thinking About Moving from ACT! to Zoho? Here's Why Cloud-Based CRM Makes Life Easier If you've been using ACT! for…
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Your ACT! Database Doesn’t Belong in Dropbox or OneDrive – Here’s Why!

Your ACT! Database Doesn’t Belong in Dropbox or OneDrive – Here’s Why!

Why You Should Never Store Your ACT! Database in Dropbox or OneDrive If you've been using ACT! for years, you…
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DIY ACT! to Zoho Migration: Saving Money or Losing Your Data?

DIY ACT! to Zoho Migration: Saving Money or Losing Your Data?

Thinking of Using AI to Move Your ACT! Database to Zoho? Read This First! Saving money on your CRM migration…
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CompanyCam and Zoho CRM Integration for Sign Companies

CompanyCam and Zoho CRM Integration for Sign Companies

CompanyCam and Zoho CRM: A Powerful Integration for Field Service Businesses If your business relies on site visits, installations, inspections,…
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Customize Your Zoho CRM Homepage with ChatGPT

Customize Your Zoho CRM Homepage with ChatGPT

How to Use ChatGPT to Create a Customized Zoho CRM Homepage If you use Zoho CRM every day, you know…
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