by Karen | Dec 3, 2010 | ACT & Zoho Training, ACT Software, CRM Usage Tips |
I am thrilled to announce that my two latest books have been selected by Packt Publishing for inclusion in their R.A.W. (Read As We Write) program. The two books, ACT! by Sage 2011 Cookbook and ACT! by Sage Reports and Dashboards Cookbook, are designed to provide... 
by Karen | Nov 25, 2010 | ACT Software, CRM Usage Tips |
There’s always something to be thankful for. In my personal life I’m thankful that I live in Florida, the weather is absolutely perfect, and for the first time in years I’m not responsible for “the” dinner. I’m thankful that my daughter has inherited my “shopping”... 
by Karen | Aug 6, 2010 | ACT Software |
I know what you’re thinking. Another year, another upgrade. And with new versions of ACT rolling out on a yearly basis you might not feel the need to upgrade. After all as the saying goes, if it ain’t broke, don’t fix it. If you’ve been sitting in the Stone Age and... by Karen | Jul 23, 2010 | ACT Software, CRM Usage Tips |
I had a prospective client call me recently. He made it clear from the start that he had absolutely no desire to upgrade to the newest version of ACT. Not a problem as we support any and all versions of ACT. He then proceeded to send me his wish list for ACT which... 
by Karen | May 28, 2010 | ACT Software |
Pardon me for being a bit off key but I just have to start humming my favorite summertime songs. After one of the coldest winters in recorded history followed by one of the rainiest springs, summer has arrived none too soon. Although summer doesn’t officially begin... 
by Karen | Apr 16, 2010 | ACT Software |
I was doing some research the other day for my lynda.com Outlook 2010 training videos and came across a pretty interesting story. In 2007 employees of the United States Department of Homeland Security used large CC: lists in place of a distribution list to broadcast...
