Act Pro is Being Discontinued: What Are My Options?

Act! v25 Premium Desktop is Here!

This week Act Premium v25 was released; here is a rundown of my favorite features: New Act v25 Premium Desktop Features Act! Insight Advanced Dashboard Builder: create advanced, custom Act Dashboards Advanced querying allows for multiple sets of criteria Create new...
Zoho Social: A Frequently Overlooked App in Zoho One

Zoho Social: A Frequently Overlooked App in Zoho One

Zoho One is a mammoth product. It will literally allow you to run every aspect of your business and new functionality is added on a frequent basis. If I have any criticism of Zoho One it’s that it is hard to keep up with all of the functionality. A case in point is...
Where in the World is Act Pro v25?

Where in the World is Act Pro v25?

Three years ago in June, 2020 I wrote a post about the discontinuation of Act Pro. Act Pro v22 was “no longer being supported” and there would not be an Act v23 Pro.  Fast forward a few months and Act Pro v24 was released in October, 2021.  Act Premium v25...
Act Pro is Being Discontinued: What Are My Options?

Using Zoho Analytics to Create Act Reports

At Tech Benders we specialize in both Act and Zoho. And we understand that once you get your information into your CRM system, you may need to get it out again in the form of a report. The Act Report Writer has not changed in over 20 years. Although Act users can make...
10 Common CRM Implementation Mistakes and How to Avoid Them

Top 10 CRM Issues

I have been working as a fulltime CRM consultant for over 20 years. I like to say I work with CRM from “A to Z” as i have worked with Act, Zoho and many other CRM products. Unfortunately, no one ever calls me up to tell me how much they love their CRM, or...
Check Out What’s New in Zoho CRM

Check Out What’s New in Zoho CRM

2023 started off with a bang – particularly where Zoho is concerned. Over the past 12 months Zoho has released over 150 enhancements. Here are a few of my personal favorites: Roll Up Summary fields: This will give you a count of key touchpoints (number of deals,...