Many of my long time Act users want to transition to Act! Premium Cloud but wonder how it differs from Act Pro or Act Premium desktop. Act! CRM Cloud is the web-based version of the Act!. It offers most all the features and functionalities of the traditional desktop software, but with the added advantage of being accessible from anywhere that you have an internet connection. This makes it ideal for companies with remote users. The cloud version of Act! also eliminates the need for businesses to maintain and manage their own IT infrastructure, as all data and software are stored and maintained by Act! on secure servers. With the Act! CRM Cloud, businesses can still use Act! without having to worry about technical issues or data security.
Although Act Premium Cloud contains most of the same functionality as does Act Premium, there are a few differences. For example, you can’t create an Activity Series or make edit Contact Access for multiple contacts. You also can’t use the ActDiag utility to run reports on the structure of your database. For that reason you might want to add the database synchronization service to Act Premium Cloud. ACT! database synchronization is the process of creating a desktop “remote” database that will send and receive changes to and from the cloud. The Admin user can use the remote database on their desktop to make use of the Act features they need, while other users can continue to rely on the web version.
For a complete list of the differences between Act Premium Desktop and Act Premium Cloud send me an email.
