Think Before You Send
ACT! CRM

Think Before You Send

I spend a great deal of time working with my clients on creating e-marketing campaigns with the use of an...
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Four Hidden ACT Software Easter Eggs
ACT! CRM CRM Best Practices CRM Training

Four Hidden ACT Software Easter Eggs

This being Easter weekend I thought I’d share a couple of my favorite ACT Easter eggs. In case you’re not...
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Singing the Customer Service Blues
ACT! CRM CRM Best Practices

Singing the Customer Service Blues

Software companies are in the same boat as your local hardware or office supplies store. Hard as it may be...
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My Love/Hate Relationship with Amazon
ACT! CRM

My Love/Hate Relationship with Amazon

I’ve decided to stick with Amazon for their book reviews but leave other reviews to the experts!
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ACT 2010 Will Soon be Here!
ACT! CRM

ACT 2010 Will Soon be Here!

ACT 2010 is here and it's all about social networking!
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Why Can’t I Just Use Outlook?
ACT! CRM

Why Can’t I Just Use Outlook?

For me, not using ACT to manage a business is tantamount to using an abacus to total a long column...
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This Isn’t Your Granddaddy’s ACT!
ACT! CRM

This Isn’t Your Granddaddy’s ACT!

ACT! has been around for over 20 years - and it just keeps getting better and better! Find out if...
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Should I upgrade to ACT 2009/11?
ACT! CRM

Should I upgrade to ACT 2009/11?

It’s here – ACT! 2009 - right on schedule. So, do you need to race out and upgrade?
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Don’t Believe What You Read in Amazon
ACT! CRM

Don’t Believe What You Read in Amazon

As the author of four "For Dummies" books on ACT I am often asked to comment on the negative reviews...
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