I did it! Last week I finalized my conversion from QuickBooks to ZOHO books. I’ve been working on this since January. I am not a slacker; frankly, I was just scared to make the final plunge. After all, I have been using QuickBooks since I started by business over 20 years ago. I am a former QuickBooks Pro Advisor. I have a degree in Accounting. I know QuickBooks like the back of my hand. And I am very set in my ways. This was not an easy decision.
But, as they say at the gym, “No pain, no gain.” And QuickBooks was proving to be a big pain.
What I Hate About QuickBooks
Where do I begin? Here’s my short list:
- The price. My QuickBooks Enterprise was costing me $1500/user. ZOHO Books is part of the ZOHO One subscription which costs $360/user and includes CRM software.
- The price. An Intuit merchant service account is expensive.
- Tech Support. As a longtime QuickBooks user, I have endured countless changes to my account number meaning I could never be “found” in the system. Last September I started receiving email telling me that my subscription was about to expire yet when I called into Intuit I was told my account had a zero balance. A month later my QuickBooks license expired; of course, this was the exact moment that i was vacationing in Vietnam with a 13-hour time different to deal with.
- Outlook integration. Hey, Intuit, don’t you think your users should be able to send invoices and quotes without receiving error messages?
What I Miss About QuickBooks
At first, I thought there would be a lot of things I’d miss when I moved from QuickBooks. But, as I started using ZOHO on a daily basis, I found that there are actually only two things I miss about QuickBooks: ZOHO Books doesn’t have a traditional “register” which I am slowly getting used to. It’s just a bit less forgiving than QuickBooks and has made me brush up on journal entries. My other major complaint with ZOHO Books is that it lacks the ability to create custom reports and dashboards from within the ZOHO Books product.
What I’ve Gained from Moving from QuickBooks to ZOHO Books.
I can honestly say I am loving my ZOHO Books and am happy to wave “bye-bye” to QuickBooks. The absolute biggest advantage about ZOHO Books is that I can create a Lead in ZOHO CRM, convert it to a Contact, and create a Quote with a few clicks. No more double entry. And then my customers can accept the quote and make payments without any intervention from little old me. My employees can create Quotes and see the status of payments in CRM without having to have access to ZOHO Books. This is saving me literally hours of work. I’ve also been able to do a bit of custom programming and created a way to track commissions – something that I was never able to accomplish in QuickBooks.
Do you need help with a QuickBooks to ZOHO Books conversion? The ZOHO Books specialists can help!
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Hi Karen
We are currently heavy users of Bill & Pay to send our invoices from QuickBooks. Will Zoho replace Bill & Pay with when you move to ZOHO Books?
How is your invoicing? / cost fees, Are you using authorized.net or something similar or woocomerce tied to Zoho
Also, can you expand on the things that you are “missing” from quick books?
Hi Agustin,
I am no longer using Bill and Pay. I am just using authorize.net. It breaks out to cost about the same. I invoice directly from ZOHO. Deals go to Quotes go to Invoices. Payments are posted automatically to invoices. And, if you throw in the thousands I’m saving from the Enterprise subscription….
I miss the register; in QuickBooks I was able to “post-date” checks so I always knew what my “real” balance was. Because many of my payments use “items” I have to put them through A/P so I have to do some mental math and subtract my Payables from my bank balance to get my true balance.
Believe it or not, you can’t create customized dashboards or reports in Books itself. Can’t even customize the main dashboard; you have to go to Analytics.
Overall I love that CRM and Books are meshed together so well. I gives great visibility to my staff without giving them access to Books. I was dealing with ACT!, QuickBooks, Bill & Pay and the QuickBooks Link. Too much synching! Now I just deal with ZOHO.