by Karen | Jul 1, 2022 | CRM Books |
Karen Fredricks, noted author of thirteen books on various CRM software programs, has published her latest book on Zoho One Essentials: Mastering Zoho CRM, which provides user-friendly instructions on basic and advanced Zoho features. According to Fredricks, “As a top... by Karen | Jun 14, 2022 | CRM Books |
Reap the competitive benefits of Zoho, one of the best customer relationship management (CRM) solutions on the market today. Read Zoho One Essentials: Mastering Zoho CRM Learn How To: > Store complete contact information, including name, company, phone numbers,... by Karen | Nov 17, 2014 | CRM Books |
The holiday season is quickly approaching. Your events calendar is filling up twice as fast. Between the marketing meetings and researching your target market for segmenting, you barely have time to breathe. The note you wrote yourself about the lunch meeting with a... by Karen | Oct 25, 2010 | CRM Books |
I am pleased to announce that two new ACT 2011 books have arrived on the scene! Sage ACT 2012 Book This book covers the new, more advanced features that have been added in ACT 2009, 2010 and 2011 including the Web Info tab, Related Contacts, ACT E-Marketing and Smart... by Karen | Jul 12, 2010 | CRM Books |
Wow! Over a Dozen Books on CRM Software! People often ask if Karen really wrote the Dummies book. The answer is YES! In fact, she’s written five ACT For Dummies books (ACT! 6, ACT! 2005, 2006, 2007and ACT! 2008). Roy has served as the technical editor on the... by Karen | Jul 8, 2010 | CRM Books |
Outlook is the most popular email client on the market. However, as good as it is it’s no match for a more robust CRM solution like ACT. Fortunately, ACT provides total integration to Outlook. So who better to help you than Karen who has written 2 For Dummies...