by Karen | Jul 1, 2022 | CRM Books |
Karen Fredricks, noted author of thirteen books on various CRM software programs, has published her latest book on Zoho One Essentials: Mastering Zoho CRM, which provides user-friendly instructions on basic and advanced Zoho features. According to Fredricks, “As a top... by Karen | Jun 14, 2022 | CRM Books |
Reap the competitive benefits of Zoho, one of the best customer relationship management (CRM) solutions on the market today. Read Zoho One Essentials: Mastering Zoho CRM Learn How To: > Store complete contact information, including name, company, phone numbers,... 
by Karen | Nov 17, 2014 | CRM Books |
The holiday season is quickly approaching. Your events calendar is filling up twice as fast. Between the marketing meetings and researching your target market for segmenting, you barely have time to breathe. The note you wrote yourself about the lunch meeting with a... 
by Karen | Jul 8, 2010 | CRM Books |
Outlook is the most popular email client on the market. However, as good as it is it’s no match for a more robust CRM solution like ACT. Fortunately, ACT provides total integration to Outlook. So who better to help you than Karen who has written 2 For Dummies... 
by Karen | Jul 1, 2010 | CRM Books |
If there’s any doubt as to Karen’s knowledge of any and all things related to CRM software, check out the impressive list of titles that she has written. In addition to 7 titles on ACT and 2 titles on Outlook, Karen was asked to write CRM books on several...
