by Karen | Apr 9, 2010 | CRM Usage Tips |
I love sports and I’m a sucker for Cinderella stories so I was pretty excited to see that Butler made it all the way to the NCAA Basketball Championship final this week. After all, if my beloved Gators couldn’t be there I was glad to see that my dad’s alma mater was... 
by Karen | Apr 2, 2010 | ACT & Zoho Training, ACT Software, CRM Usage Tips |
This being Easter weekend I thought I’d share a couple of my favorite ACT Easter eggs. In case you’re not familiar with the term, a software Easter egg refers to a bit of hidden code in the software. Although these Easter eggs are all represented by fields and... by Karen | Mar 26, 2010 | CRM Usage Tips |
I’ve lost ten pounds since the holidays! Having been on the Injured Reserve list with a knee injury for over a year I packed on the extra weight. I’ve been fortunate enough all my life not to have to deal with weight loss issues so I wasn’t sure what to do. Quite... 
by Karen | Mar 19, 2010 | CRM Usage Tips |
A few years back I worked with a large cruise line company. Although the cruise line spared no expensive when it came to onboard amenities, the CEO flatly refused to spend money on an ESP (e-mail service provider) to help send out his e-marketing campaign to his very... by Karen | Mar 12, 2010 | CRM Usage Tips |
I got a call from a potential client the other day who wanted help in converting his existing databases into the latest version of ACT; he was a long-time ACT user and had accumulated over 20 databases. He then went on to explain that unless I could match the... by Karen | Mar 6, 2010 | CRM Usage Tips |
One of my clients recently sent me a one of his proposed e-marketing templates for my review. He had spent quite a bit of time developing his message and was understandably quite proud of it. What he had in mind was for me to review it, make a few suggestions and...
