by Karen | Dec 30, 2009 | ACT Software |
Hi. My name is Karen, and I am addicted to online shopping. There, I’ve said it so I’m now on my road to recovery. I love the fact that I can go online and, in a matter of minutes, send a last minute gift to my cousin in Des Moines complete with card and gift... 
by Karen | Jul 30, 2009 | ACT Software |
I know, I know. Another year, another upgrade. Upgrades can be expensive both in terms of money and time, but unfortunately they are a necessary evil of the computer world. Some companies force you to upgrade every year or so. For example, Intuit’s tax tables... 
by Karen | Jun 3, 2009 | CRM Usage Tips |
My dad taught me that when I pointed my finger at someone (or something) I was in fact pointing two fingers back at myself. Think about it the next time something goes wrong with your computer. I recently corresponded with a very irate ACT user. He had tried in vain... 
by Karen | May 31, 2009 | ACT Software |
I’ve been using ACT for over 20 years and, like most of you, my database needed a bit of Spring Cleaning. Although I routinely rely on Swift Page to help me update contact information, I wanted to get a better understanding of the needs of my contacts. I sent out a... by Karen | Oct 23, 2008 | CRM Usage Tips |
Having written 10 books on CRM and contact management I’m often asked to compare the various products. These questions often come from new or prospective CRM users. For me, this is like asking which car is better: the Lexus or the Infiniti. No doubt Lexus owners... by Karen | Oct 22, 2008 | CRM Usage Tips |
People very rarely call me when everything is going well. As much as I’d like to hear from one of my clients that all systems are go, I’m more likely to hear from the frazzled person who took a wrong turn in the maze of technology – and is looking for my help to bail... 
by Karen | Sep 16, 2008 | ACT Software |
ACT! has been around for over 20 years. That may not seem like a big deal to you but in the fast-paced volatile world of computing that’s an incredible accomplishment. It’s not uncommon for an ACT! user to tell me that he or she has been using ACT! for 10, 15 or even... by Karen | Aug 8, 2008 | ACT Software |
It’s here – ACT! 2009 – right on schedule. So, do you need to race out and upgrade? Here are my thoughts: ACT! Classic Users: By “classic” I mean versions 6 (2004), 5 (2000), 4 or even 3. Your version of ACT! won’t work with a new computer that has Vista, or... 
by Karen | Nov 22, 2007 | ACT & Zoho Training |
For 5 years I ran an ACT Users Group in my hometown of Boca Raton, FL. It was a fun – although time intensive – endeavor. The meetings were typically attended by 25-50 “ACT Fanatics” who welcomed the chance to learn more about ACT as they... by Karen | Oct 31, 2007 | CRM Usage Tips |
If you’re reading this blog you’re probably an ACT user – or about to become one. One of the most frequent comments I hear from ACT users is that they “aren’t using ACT to its full potential.” On the simplest of levels, ACT is an...
