Act! v16 (aka Act! 2014)

Act! v16 (aka Act! 2014)

This version of Act! represents the first version of Act! released under Swiftpage.  And, because versions are now going to reference the version number and not the year it is called V16.  If you want to think of it as Act! 2014 that’s fine! We’re really...
Filling the holes of your Act! Database

Filling the holes of your Act! Database

As most of you know the “C” in CRM stands for Contacts and that’s the focus of these clean-up tips. I see a lot of databases in a variety of formats (Act!, SugarCRM, Salesforce, Zoho) and I’ve made one assumption:  the typical database consists of 25% “dead wood.”  I...

Silly Answers to your ACT! Questions, Part 2

Last week I shared a story about an ACT! user who thought he had a major problem which turned out to have a rather easy, if not silly, answer. My second story involves an ACT! user who could not open his ACT! database; he kept receiving an error  asking him to verify...