Are you ready for CRM?

So, do you think you want to start using ACT!, Microsoft Office Live or Outlook Business Contact Manager to help manage – and grow – your business? You’ll want do a bit of homework first to see if you’re ready to take the plunge into the world of CRM . 1. How...
Don’t Believe What You Read in Amazon

Don’t Believe What You Read in Amazon

As the author of four “For Dummies” books on ACT I am often asked to comment on the negative reviews that a potential user might find on the Internet. Please realize two things about these comments: People tend to voice opinions when things go wrong, not...