by Karen | Mar 19, 2010 | CRM Usage Tips |
A few years back I worked with a large cruise line company. Although the cruise line spared no expensive when it came to onboard amenities, the CEO flatly refused to spend money on an ESP (e-mail service provider) to help send out his e-marketing campaign to his very... by Karen | Mar 12, 2010 | CRM Usage Tips |
I got a call from a potential client the other day who wanted help in converting his existing databases into the latest version of ACT; he was a long-time ACT user and had accumulated over 20 databases. He then went on to explain that unless I could match the... by Karen | Mar 6, 2010 | CRM Usage Tips |
One of my clients recently sent me a one of his proposed e-marketing templates for my review. He had spent quite a bit of time developing his message and was understandably quite proud of it. What he had in mind was for me to review it, make a few suggestions and... by Karen | Feb 25, 2010 | ACT & Zoho Consulting, ACT & Zoho Training |
The publishing industry has gone into a free fall. It’s almost impossible for a publisher to compete with the constant stream of new – and relatively cheap – information that we can be accessed via websites, blogs and e-books. Small wonder that so many... by Karen | Feb 20, 2010 | CRM Usage Tips |
Many years ago my husband and I attempted to wallpaper our dining room. Of course it didn’t help that we began work on this DIY project two weeks before Thanksgiving and were under a time crunch. I carefully set up a table in the garage where we applied the paste...