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What is the Difference between Act Pro and Act Premium?

By Tech BendersKaren

There are 10 basic differences between ACT! Pro and ACT! Premium:

  1. ACT! Pro will only work for up to 5 users in a database even if you purchase additional licenses.
  2. ACT! Premium has contact level security; that means that in addition to have Public and Private contacts you can allow groups of users to access contacts – or be prevented from accessing contacts.
  3. ACT! Premium has field level security; that means that some users might have full access to add or change the contents of a fields, other users might see the information but not be able to change it, and other users might not be able to see the information at all.  This is often used for sensitive information such as Social Security or Account numbers or credit card information.
  4. ACT! Premium has more ways to access your database remotely including the software necessary to access your database via a browser.  This also means that your data will be accessible via a mobile device using the Act Companion app.
  5. ACT! Premium allows you to run sales dashboards on individual users.
  6. Act! Premium includes Act! Web API (the ability to connect your database to other external sources of data such as EventBrite, Survey Monkey and PayPal).
  7. ACT! Premium is the only version that will work with an Act e-marketing account.
  8. Premium comes with support; with Pro any support requires an additional charge.
  9. Premium includes all updates at no extra charge.
  10. Premium is the recommended choice for Office 365 users as you will be able to install an updated version if your Office software gets updated.

In addition, the pricing model differs quite a bit for Pro and Premium:

  • Act! Pro can only be purchased as a permanent/perpetual license ($499.99/user); additional support is optional.
  • Act! Premium can only be purchased in the form of a “subscription” which includes one year of technical support and all new releases within the year.  The subscription must be renewed annually. ($450/user)

Click here to purchase Act Pro.

Questions? We’ve got answers! Please drop us an email. 

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