Which CRM is right for me: Act! or Zoho?

Both Zoho CRM and Act CRM are popular customer relationship management (CRM) software solutions that offer a wide range of features to help businesses manage their sales and customer interactions. Both products have been around for a long time. The choice between the two will depend on your specific needs and preferences.

Here are some factors to consider when comparing Zoho CRM and Act CRM:

• Features: Both Zoho CRM and Act CRM offer similar features such as contact management, lead tracking, sales pipelines, and marketing automation. However, Zoho CRM also offers more advanced features such as social media, VoIP phone and api integrations. Zoho CRM also includes direct integration to project management, customer support and accounting modules without the need to purchase additional addon products.
• User Interface: The user interface of Zoho CRM is extremely flexible and intuitive, and can be modified in numerous ways. The Act CRM user interface is more traditional and has changed little over the course of the last 30 years.
• Price: Zoho CRM offers a range of pricing plans, including a free plan and an “all inclusive” plans, making it more affordable for small businesses. Act CRM is more expensive and can occur additional costs for additional functionality.
• Integration: Zoho CRM offers integrations to a wide range of third-party apps and services. In addition, Zoho has powerful API capabilities which allows it to connect to other back office software. Act CRM has limited integrations and many occur additional costs.

In summary, both Zoho CRM and Act CRM are powerful CRM solutions that offer a wide range of features to help businesses manage their sales and customer interactions. When choosing between the two, consider your specific needs and preferences, such as the features you require, your budget, and the user interface you prefer.