A lot of buzz words come and go in the sales industry. Your sales guys might be labeled “business development” representatives, “account executives”, “sales development” representative or my new favorite “customer success” representative. The bottom line is that they are out selling your product and they need the proper tools to help them. Or, in 21st Century jargon, they need “sales enablement ” tools. And the perfect too is Zoho CRM.
Zoho CRM will help your reps to create a better experience for the customers they are talking to on a daily basis. By being able to access a buyer’s history or keep contact specific notes, salespeople have a better understanding about their prospects and offer specific information on the phone, through an email, or via product collateral. As your sales team improves, so to does your marketing team who works to create the Sales enablement content needed to draw buyers in and push them toward conversion. Smarter selling and growth in revenue means overall business success.
Among the tools available in Zoho One:
- View Invoices, Estimates, Sales Order and Purchase orders directly from the Zoho CRM.
- Create a Documents Library for all of your sales collateral.
- Grant customers, vendors, and partners access to various modules through the use of customizable Portals.
- Use Wizards to create sequential entry forms that guide your sales reps as they enter data, and trigger automated actions when they submit that information.
- Access a calendar to effectively plan the day.
- Automatically prioritize and respond to sales inquiry emails.
- Create online Meetings to showcase your products.
- Access all your information directly from your smart devices.
If you are looking for Zoho support, training or hosting or you are new to Zoho, you have definitely landed in the right place. We have written multiple books about CRM so contact us today for more information about how the Zoho Consultants at Tech Benders can meet your company’s needs!