Bigin: A Simple CRM That Grows With Your Business
Not every business needs an enterprise CRM. Many small businesses simply want an organized way to track prospects, manage customers, follow up on opportunities, and stop relying on spreadsheets.
That’s exactly why Zoho developed Bigin.
At Tech Benders, we help businesses implement Zoho Bigin quickly and correctly. Whether you’re replacing spreadsheets, Outlook contacts, ACT!, HubSpot, or another CRM, we’ll configure Bigin around the way your business actually works.
As an Advanced Zoho Partner, we’ve spent more than 20 years helping companies improve their sales processes and have successfully completed more than 400 CRM migrations. We understand that every company is different, and we build a CRM that supports your workflow instead of forcing you to change how you work.
What Is Zoho Bigin?
Zoho Bigin is a pipeline-focused CRM designed specifically for small businesses. Unlike larger CRM systems that can require weeks or months to configure, Bigin is designed to get businesses productive in days.
It helps you:
- Manage leads
- Track opportunities
- Organize customer information
- Schedule appointments
- Automate follow-up activities
- Send emails
- Manage phone calls
- Capture web leads
- Generate reports
Bigin is ideal for organizations with straightforward sales processes that want an affordable CRM without sacrificing modern capabilities. It is especially well suited for companies with smaller teams that have outgrown spreadsheets but are not yet ready for a full-featured enterprise CRM.
Why Work With Tech Benders?
Installing software is easy.
Implementing a CRM successfully is not.
A CRM implementation requires careful planning, thoughtful customization, clean data, and user adoption. That’s where our experience makes the difference.
Our Bigin implementation services include:
- Discovery and planning
- CRM design
- Pipeline configuration
- Custom fields
- User setup
- Security roles
- Email integration
- Calendar synchronization
- Importing existing customer data
- Workflow automation
- Dashboards
- Reports
- Employee training
- Ongoing support
Instead of learning through trial and error, you benefit from proven best practices developed through hundreds of successful CRM projects.
Is Zoho Bigin Right for You?
Bigin works especially well if you:
- Have fewer than 25 salespeople
- Use spreadsheets to track customers
- Need better follow-up
- Want an affordable CRM
- Have a relatively simple sales process
- Need mobile access
- Want to get started quickly
Bigin is frequently chosen by:
- Professional services
- Contractors
- Insurance agencies
- Financial advisors
- Manufacturers
- Consultants
- Non-profits
- Distributors
- Small retailers
- Franchise businesses
Migrating From ACT! to Bigin
Many of our customers have used ACT! for years before deciding it’s time to modernize.
Bigin provides a much easier way to manage customer relationships while eliminating the need for local servers, SQL maintenance, remote desktop software, and complicated upgrades.
We can migrate:
- Companies
- Contacts
- Notes
- Histories
- Opportunities
- Activities
- Custom fields
- Documents
Our migration process minimizes downtime while preserving the information your business depends on.
Bigin or Zoho CRM?
One of the most common questions we hear is:
“Should I choose Bigin or Zoho CRM?”
The answer depends on your business.
Choose Bigin if you want:
- Simplicity
- Fast implementation
- Lower cost
- Easy adoption
- Basic automation
- One or two sales pipelines
Choose Zoho CRM if you need:
- Multiple departments
- Complex workflows
- Advanced automation
- Blueprint processes
- Custom modules
- Territory management
- Forecasting
- CPQ
- Enterprise reporting
The good news is that Bigin integrates with Zoho CRM, making it possible to move to the full CRM as your business grows.
Bigin Integrates With Your Business
Although Bigin is intentionally simple, it connects with many of the applications businesses already use.
Popular integrations include:
- Zoho Books
- Zoho Projects
- Zoho Desk
- Microsoft 365
- Google Workspace
- QuickBooks
- Shopify
- Mailchimp
- Microsoft Teams
- Zoom
These integrations eliminate duplicate data entry and help keep your customer information synchronized across your business systems.
Our Implementation Process
Discovery
We learn how your business works.
Design
We configure Bigin around your sales process.
Data Migration
We import your customer information.
Testing
Everything is reviewed before your team begins using the system.
Training
Your staff learns how to use Bigin efficiently.
Ongoing Support
We’re available long after implementation is complete.
Why Businesses Choose Tech Benders
Unlike general IT consultants, CRM is all we do.
Our experience includes:
- Over 20 years of CRM consulting
- More than 400 successful CRM migrations
- Advanced Zoho Partner
- Author of 14 CRM books
- LinkedIn Learning instructor
- Thousands of CRM users trained
We understand both the technology and the business processes behind successful CRM implementations.
Frequently Asked Questions
How long does a Zoho Bigin implementation take?
Most small businesses can be fully operational within a few days to several weeks, depending on the amount of customization and data migration required.
Can you migrate from ACT! to Bigin?
Yes. We regularly migrate customer information, notes, history, activities, attachments, and custom fields from ACT! into Zoho Bigin.
Can Bigin grow with my business?
Absolutely. Many companies begin with Bigin and later transition to Zoho CRM when they require additional functionality. Zoho provides migration paths between the products.
Do you provide training?
Yes. We offer personalized one-on-one training, group sessions, and ongoing consulting after implementation.
Is Bigin included with Zoho One?
Yes. Bigin is one of the applications available within Zoho One, allowing businesses to use it alongside other Zoho apps such as Books, Desk, Projects, and Mail.
Ready to Get Started with Zoho Bigin?
Whether you’re replacing spreadsheets, upgrading from ACT!, or implementing your first CRM, Tech Benders can help you deploy Zoho Bigin quickly and correctly.
Ready? Let’s Bigin! Sign up for your free trial of Bigin here!