Zoho Bigin Features – Deciding on the Best Bigin Version

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Karen

zoho biginI receive a lot of inquiries about Zoho’s Bigin product. Bigin is meant to be an entry level crm.

Whether you’re ready to move beyond spreadsheets or simply replace legacy CRM tools, anyone can “bigin” their CRM journey and grow their business. Choose one of our pre-defined templates or simply get started by customizing the CRM for your business in no time.

Sales deals, support tickets, customer onboarding, order delivery, customer testimonials, contracts, and everything in between—Bigin is all you need to streamline your customer operations in one platform.

Bigin comes in three flavors; find out more in the chart below.

Bigin – Free Bigin – Express Bigin – Premier
Pricing/year 0 84 144
Pricing/month 0 9 15
Number Users 1 1/license 1/license
Custom Fields 0 10/module 25/module
Import Level (Rows) 250 10000 10000
Daily Send
Storage 1 GB 1 GB 1 GB
Sales Pipelines 1 3 5
Email No Yes Yes
Individual Email 50/day/org 300/day/org 300/day/org
Email Templates 5 20* 40*
Mass Email No 150/day/org* 300/day/org*
Products Module No Yes Yes
Standard Reports
Custom Reports
Standard Dashboards Yes Yes Yes
Custom  Dashboards No Yes Yes
Web Forms 1 3 5
Zapier Yes Yes Yes
Mailchimp No Yes Yes
Constant Contact No Yes Yes

Comments

4 responses to “Zoho Bigin Features – Deciding on the Best Bigin Version”

  1. Karen Avatar
    Karen

    Hi Robert,

    You didn’t mention what product you are interested in migrating to. You mentioned “records” so I’m assuming it is Bigin. Unfortunately, Bigin doesn’t allow you to import Histories, just notes. If you want your Act Histories in Zoho you’ll need to move to Zoho CRM Standard which runs $168/year or $20/month. Zoho CRM Standard will allow for the creation of 10 custom fields so if you don’t have many custom fields in Act this would probably be your best bet. Here is a link to a trial version.

  2. Robert K Avatar
    Robert K

    I am on Act v22 and would like to import about 1000 contacts, each with notes and history. I’ve read your explanations about “records” so I think I’ll need a larger plan to get everything imported. I don’t do any marketing or emailing from Act, just contact information and note taking.

  3. Karen Avatar
    Karen

    Hi Phil,

    Yes, you most probably will run into issues. First of all, your new machine will most probably have Windows 11 and your current Act Pro v20 is not Windows 11 compatible. You might have trouble getting it to install and/or find that certain feature in Act won’t work correctly. Secondly, Act Pro allows for two activations per license. That means that if you have already installed and registered Act twice before you will not be able to register it again for a third time. Theoretically you can call Act support and they might be willing to release one of the previous activations but more often than not they won’t.

  4. Phil G Avatar
    Phil G

    I have Act Pro v20. I am purchasing a new computer. Will I run into any problems or should I move to another product?

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