Creating Custom Reports: ACT! vs. Zoho CRM — A Tale of Two Eras
Reporting is where a CRM either earns its keep or exposes its age. On paper, both ACT! and Zoho CRM offer “custom reporting,” but the experience of creating those reports—and the value you get from them—could not be more different. If you’ve ever tried to build a custom ACT! report and then built one in Zoho…