The Act! QuickBooks Link

The Act QuickBooks Link Small businesses require two solutions to effectively manage their front and back office operations: A CRM solution to manage front office processes such as sales and service An accounting solution to manage the back office operations including...

So Why Exactly Should My Company Invest in CRM?

Implementing a CRM solution can be a daunting – and expensive – proposition.  Many organizations are already using tools including Outlook and Excel spreadsheets and can’t justify the expense involved in transitioning to a true CRM solution.  As a CRM consultant...
America’s Apple Obsession

America’s Apple Obsession

OK, I’ll admit that as a 30 year user of, and consultant for, Windows products I might be a bit prejudiced but can anyone explain to me the current obsession with Apple products?  My local Apple store had a line wrapped around the mall before the holidays, and I...

Help! Someone Hacked My Yahoo Account

I received a rather bizarre e-mail last Saturday night just as I was getting ready to enjoy a lovely evening at a Marlins game.  It came in to my business account from my Yahoo account and was asking me to send money to myself.  According to the e-mail I was attending...