ACT Dynamic Groups

The other day I was working with a client when his ACT! alarms window opened; I must say that the number of alarms he had was, well, alarming.  He quickly clicked the Select All button, selected Snooze and put all the alarms to rest for the remainder of the day. ...
Creating an ACT Zip Code Query

Creating an ACT Zip Code Query

Several years ago a marketing company offered to do a mailing for me to all businesses within a  50 mile radius of my office.  This sounded like a great idea until I realized that areas to the east and south of me contained nothing but the deep blue sea, and a large...

I’ve Lost My ACT! Password!

Several times a month I receive a call from an organization that has lost their ACT! password.  Sometimes this happens when the ACT! Administrator leaves the company – and takes his password with him.  Fortunately we are able to recover those passwords and send the...
America’s Apple Obsession

America’s Apple Obsession

OK, I’ll admit that as a 30 year user of, and consultant for, Windows products I might be a bit prejudiced but can anyone explain to me the current obsession with Apple products?  My local Apple store had a line wrapped around the mall before the holidays, and I...

ACT 2012 Book

Many of you have been asking me when my next “ACT for Dummies” book is coming out.  I’m pleased to announce that it’s here – although maybe not in the same format as you might expect. Anyone familiar with the publishing industry –...
ACT 2012 is Here!

ACT 2012 is Here!

There’s a reason why ACT has been around for over 20 years and has over 6 million users world wide.  It’s a great product! In addition to all the great functionality found in ACT 2011, here are some of the brand new features: The ACT Scratchpad Kiss your pen and paper...