Card Scanners and Act: Here Are the Options

It seems like questions from Act users come in waves.  Last week I received two very similar questions about Card Scanners and Act. “Karen, I contacted Card Scan to try and get the updated software so my CardScan would work on Actv16 but I’m told they don’t...
I Need to Convert My Act! 5.0 Database

I Need to Convert My Act! 5.0 Database

I had someone call me last week who was enraged that Act! Support was not able to help them convert their Act! 5 database (circa 1999) to the latest version, Act! v17.    Another customer couldn’t understand why Swiftpage wasn’t willing to convert their...
The Case of the Missing Act! Contacts

The Case of the Missing Act! Contacts

This week brought not one but three clients that called me upset that Act! had “eaten” some of their contacts.  In all cases we were able to solve the mystery of the missing Act! contacts and hopefully prevent it from happening again. When a user feels that contacts...
Act! v17.1 Update Released

Act! v17.1 Update Released

For all of you who are currently using Act! v17 – or thinking of moving to v17 I have great news:  Act! v17.1 is due to be released on Wednesday, February 25th.  This update is free to all users of Act! 17.  New features include: Act! v17.1 Call List Improvements...