ACT! Technical Support Veteran Brings Over 30 Years of Act! Database Repair & Conversion Experience
Tech Benders, LLC is pleased to announce that Kim Winton has passed her Act! Certification to become an official Act! Certified Consultant. Winton, who is located in Eugene, Oregon provides Act! Database Repair and Act! Conversion support for domestic and international ACT! users. She has in-depth knowledge of all aspects of ACT! ranging from database installation and customization to maintenance and troubleshooting, with particular expertise in Act! database repairs, Act! conversions, and Act! installations.
Winton has over 30 years of experience with the Act! software product. She has worked for Tech Benders for the last 10 years. Prior to coming to Tech Benders she worked for Symantec and then Sage Software performing Act! database repairs. While at Symantec she developed a set of tools to repair Act! 2/2004 databases. Since coming to Tech Benders she has honed her Act! database repair skills and created a new set of tools that will work with Act! SQL databases.
According to Fredricks, “Kim wanted to become an official Act! Certified Consultant so that she could contribute directly to the Act! product. She was already a valuable member of the Tech Benders’ team, and she contributes significantly to maintaining a high level of client satisfaction.”
“I chose to work with Karen because she understands more than just the technical aspects of using the ACT! database,” states Winton. “She also understands and can show users how ACT! can best be used to increase the efficiency and profitability of their businesses. All Act! users, regardless of their level of proficiency, can benefit from her knowledge of business processes.”
Act! is the top selling contact and customer management software. Designed to allow users to increase the effectiveness of their sales and marketing efforts, Act! integrates seamlessly with other popular applications including Microsoft Office, QuickBooks, Dropbox and OneDrive. Act! is priced at a fraction of the cost of other well-known CRM solutions yet contains an almost identical feature set. Act! is the only CRM solution that can be used in a hybrid environment of both the cloud and on premise, and has numerous remote access options.
About Karen Fredricks
Karen Fredricks, President of Tech Benders, is the author of 13 books including seven books on Act!, and titles on SugarCRM, Outlook, Outlook Business Contact Manager and Microsoft Office Live. A well-known expert in the field of customer relationship management (CRM) software, she was selected by lynda.com (a division of LinkedIn) to develop a series of Act! and Outlook training videos. Fredricks, who has over 25 years of experience in the computer industry, holds numerous software certifications and has an in-depth understanding of the operational, sales, and marketing requirements of businesses in a variety of industries.
About Tech Benders
Tech Benders specializes in CRM sales and marketing processes, custom Act! reports, Act! database repairs and conversions, Act! hosting and discount Act! software. Tech Benders maintains offices in Florida, California and Oregon and uses state of the art tools to remotely support Act! users throughout the world.
