Act! FAQ

Act! Tech Support, Act! Customizations and Act! Training

Act! Premium subscription purchases include free SwiftPage Act! tech support. If you purchase Act! Pro there are also several support options available to you. And of course, you can always hire Tech Benders to help you with your Act! installation or with any additional Act! tech support questions that you might have.

Successful Act! implementations include both consulting in how to customize the Act! database design for optimum usage and adequate Act! training. A good Act! consultant will familiarize you with the basic Act! functionality; a great consultant will make you more efficient, productive and profitable. You’ll find that having a good implementation plan will ultimately save you hours of time trying to master Act! on your own.

You should consider how your database will be personalized. This may include changing field names, adding new field options, customizing Act! layouts and building your prospecting and customer retention processes into Act!. You may also want to customize the Act! sales opportunity pipeline, configure ACT! e-marketing and customize standard reports.

Karen has written 13 books on CRM software including 7 on Act!; you might want to pick up one of them to use as a reference. She also has an extensive library of content on her YouTube channel. Karen also created the Act! training videos for lynda.com.

Karen is also available for private training either onsite or via the GoToMeeting platform. Learn More

Karen has written 13 books on CRM software including 7 on Act!; you might want to pick up one of them to use as a reference. She also has an extensive library of content on her YouTube channel. Karen also created the Act! training videos for lynda.com.

Karen is also available for private training either onsite or via the GoToMeeting platform. Learn More