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Kim was great and solved my issue and then set me up for backups and synching to another computer. I very much appreciate the quality work performed bu Kim!!! She is now my official technician for any future ACT needs.Thank you Karen!!!
It definitely got me fired up and thinking creatively!
Way better than what the mental midgets from Sage did! Good to find a great resource for Act!
I am so happy that I decided to become a TechBender client versus subscribing directly with SwiftPage! You provide suchgreat and HELPFUL information....it's absolutely phenomenal. Thanks for all that you do!
I gotta say “Between you and Me” that Report Card was the best damn $300.00 I ever spent!!!You showed us that the issues that have been causing some havoc here were:
Anyway..Great meeting today Karen, outstanding job and Thank you,Paul D
- Not Software issues
- Not equipment issues
- And sure as hell not the Local-IT’s issues
I fear for someone at Swiftpage trying to respond to your tickets given how much experience and knowledge you have. When you started talking yesterday about 30th anniversary of Act and having someone with experience back to V2.0, I almost cried… 🙂
LOL, you made my day!
I just wanted to compliment you on the webinar. The one thing you do, in my humble opinion, is you don’t talk down and still address both the novice and the experienced person. As a former product trainer in the musical keyboard business it can be a challenge to find that balance. Like they say, “Nothing replaces experience.”
Thanks Tom - you literally Rock!
My ACT is being backed up by a company led by Karen Fredericks. She is an ACT expert and I am copying her here. She is amazing.
I just found out Clientlook won’t even do mail merges!! It was bad enough they don’t have a duplicate finder, etc….but they have NO way to do a mailing to a group, etc. Their suggestion was to make a csv file, export it to office, and use that! More steps…no history of what was sent…. What a bunch of crap. If you need someone to help you sell against Clientlook, I will gladly help. The time and money they cost me is ridiculous. Don't know why I ever left Act, especially when I have someone like Karen to help me.
Kim did a great job helping me resolve my issues with ACT. Thank you for recommending her to me.