There’s a reason why ACT has been around for over 20 years and has over 6 million users world wide.  It’s a great product! In addition to all the great functionality found in ACT 2011, here are some of the brand new features of ACT 2012: The ACT Scratchpad Kiss your pen and paper good-bye!  The ACT Scratchpad is a separate program that runs outside of ACT!  You can use it with- Read more »

CLICK HERE TO JOIN THE ACT USER GROUP The Virtual ACT! Users Group is open to all interested people who use or intend to use ACT! Our meetings are designed to give users the opportunity to learn to use ACT! more effectively and find out how other companies are using ACT! In addition, members will learn about the many add-on products that integrate with ACT! The meetings are open to the public- Read more »

Register Now to Attend. Join Karen Fredricks, owner of Tech Benders and the author of 7 books on ACT and the ACT! lynda.com training videos as she hosts the ACT 2012 Fort Lauderdale Road Show at the Westin Hotel on Thursday, July 28 from 1-5 PM. The Florida ACT! 2012 Road Show is an opportunity to meet with people from Sage Software and to learn to new ways to better implement ACT! in your company. Refreshments- Read more »

The Reports Package includes over forty reports that ACT! users ask for but that are missing from the basic set of ACT! reports.  Using the Opportunity module?  We’ve added over 20 Opportunity reports.  Frustrated by the Address Book limitations?  We’ve added a bunch of those as well. Click Here to Order This collection of ACT reports is designed to correct some of the flawed ACT- Read more »

Never underestimate the power of an ACT label!  We’ve expanded the functionality of the basic ACT labels to include: Several sizes of post cards and announcements. Additional label sizes Index and Rolodex cards Click Here to Order In addition, we’ve added the ability to indcate which set of addresses you consider to be the contact’s main mailing address.  For example, you might want to- Read more »

Are you using both ACT and QuickBooks?  Tired of doing double-entry? We’ve got the answer! Link Records between ACT! and Quickbooks Synchronize Contact Data between ACT! and Quickbooks Create Quickbooks Customers from Records in ACT! Create Quickbooks Invoices, Estimates, Sales Orders from ACT! Create ACT! records from Quickbooks customer records Convert ACT! Opportunities to QB Transactions- Read more »

You use ACT.  You’ve got a smart phone.  And you want to link the two together!  Companion Link is the product you need.  CompanionLink will synchronize your ACT! data with your phone or with other supported applications and web-based services (like Microsoft Outlook or Google). Click here to order. By using a Google or “Gmail” account with CompanionLink, you can get a free,- Read more »

Wow!  Over a Dozen Books on CRM Software! People often ask if Karen really wrote the Dummies book.  The answer is YES! In fact, she’s written five ACT For Dummies books (ACT! 6, ACT! 2005, 2006, 2007and ACT! 2008). Roy has served as the technical editor on the last four books.  Being the most widely published author on ACT made it easy to transition to other forms of contact management. - Read more »

Length: 4 hours If your job title includes “ACT Administrator” then you need to take this course! Installing ACT on a network Improving Performance The ACT Scheduler Preference Settings ACT Outlook Integration Database Clean-up & DeDuplication ACT Synchronization ACT Import and Export Database Synchronization Adding Users Creating Teams Working with Team security settings Additional- Read more »

We are Contact Management/CRM Specialists When Sage Software can’t repair an ACT database – they turn to us. When Sage needs ACT report help – they turn to us. We wrote the books on ACT! – as well as on Outlook, Business Contact Manager & Sugar CRM.  We specialize in CRM Sales & Marketing processes, custom ACT reports and ACT Database Repair.  We have offices in South- Read more »