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My ACT is being backed up by a company led by Karen Fredericks. She is an ACT expert and I am copying her here. She is amazing.
I just found out Clientlook won’t even do mail merges!! It was bad enough they don’t have a duplicate finder, etc….but they have NO way to do a mailing to a group, etc. Their suggestion was to make a csv file, export it to office, and use that! More steps…no history of what was sent…. What a bunch of crap. If you need someone to help you sell against Clientlook, I will gladly help. The time and money they cost me is ridiculous. Don't know why I ever left Act, especially when I have someone like Karen to help me.
Kim did a great job helping me resolve my issues with ACT. Thank you for recommending her to me.
I value my data base over just about any single thing I own, being that is the only thing I cannot replace. Bugged the crap out of Karen when I thought something was wrong with it last year, but she remains available for assistance when I freak out. She is the best. I have really made a name for myself over the past couple of years as a cold caller who develops business. Could not do it without ACT and Karen’s help.
Karen Fredricks and Tech Benders has hosted my ACT database and I could not be happier. Karen is a true professional and her knowledge, accessibility and willingness to resolve issues is second to none. My business relies on ACT and until I found Karen, contemplated moving platforms. Now that I found Karen, I could not be more pleased.
I just wanted to say THANK YOU so much for all your time. I really appreciate it and all the questions you answered at the Road Show. It was super informative and we probably would not have upgraded at all had it not been for your presentation and special pricing. I’m so excited to see what new improvements will really help us to bring in more business. You’re an amazing person and any place you work is ridiculously lucky to have you. You have no idea how much you clarified for us. Your presentation showed me some real key points to getting us working smarter and more efficiently. Most of those shows just aren’t that informative while yours was awesome!
Thanks, Karen, for your instant response. I really appreciate your being accessible. It was a lucky day when we found you on-line to help with our conversion to SQL and having our database converted.
Thanks for going above and beyond. Of course, I’m going to take advantage of your offer for Business Care. Sign me up. By the way, Kim stayed with me throughout the whole process until we got the problem solved. I had opportunities to run some ideas with her during the waiting periods. Running Act! allows me to be a one man show. Thanks again!
We are really all very excited about getting ACT implemented. As I briefly mentioned yesterday, it was indeed a pleasure to meet you in person. Moreover, I couldn’t be more pleased with your knowledge and experience and as important your style in training.
I finally got my ACT together thanks to Kim. She was able to convert my old ACT 6 version to ACT 2012. She was a pleasure to work with and walked me through the process with ease while teaching me a few new things. She knew exactly what I needed and made it all work for me. And I know I can count on her any time I might get into trouble. I want you to know what a wonderful employee you have in her. Thank you for ACT and Kim saving my life!!